1. Check in & Check out:
- Check in: After 14h00. - Check out: Before 12h00
- Late check-out Policy: From 12h00 to 18h00 shall incur 50% of room rate; after 18h00 shall incur 100% room rate.
2. Extra bed & Breakfast surcharges:
- Rates are inclusive of breakfast.
+ Cot: if incurred more people than those specified above.
+ Surcharge for children from 6-12 years old sharing room with parents.
+ Free Children less than 6 years sharing parents.
- Each room at a maximum of 2 adults and no more than 3 people / room on including children.
3. Environmental Protection:
- Resort done dressing cloth used by the hotel reservation request.
- Encourage customers not to smoke in the room because the safety of the client and the hotel.
II. GENERAL PROVISIONS:
- Pets, Inflammables, Explosives & other banned substances are not allowed to bring into hotel.
III. FORMS OF PAYMENT:
- Payment Vietnam Dong.
- Accepted cards: American Express; Visa card; Master Card; JCB; Diner Club International; Discover, Pay Union.
IV. INFORMATION SECURITY REGULATIONS
- We make every effort and use all appropriate means to the customer information provided during the use of this website is secure from unauthorized access.
- We will use the customer information in the reservation management, and other services related to customers and serve the market research analysis to provide quality products.
- Prohibits all acts related to unauthorized intrusion intervention into the data system of this website.
Above is the policy applies to customers dealing directly with the hotel or booking online.
For travel agents and tour,: Policies vary depending on the contract between the two parties.