Term & Conditions

  Dear Valued Partners,

All behalf of Coco Palm Resort Team, we would like to express our sincere thanks to all of you for the strongly support during the last time and send you the room tariff for the next season as below, we hope that we always get the support from you all and our co-operation will be improved in the upcoming season.
ONLINE RATE/ WALK IN
(Applied from 01 Sept 2017 to 31 May 2018)

Currency: VND
Room type No. of room LOW SEASON PEAK SEASON HIGH SEASON
01 Sept 17 - 31 Oct 17
 
1 Nov 17 - 29 Feb 18
& 28 Apr 18 – 3 May 18
01 Mar – 27 Apr 18 & 04 - 31 May 18
Garden View Superior 2            907,200   1,814,400   1,180,000
Garden View Deluxe 5         1,008,000   2,016,000   1,310,400
Sea View Deluxe 4         1,108,800   2,217,600   1,441,600
Garden View Triple 2         1,209,600   2,419,200   1,572,800
Beach front 2         1,291,200   2,640,000   1,760,000
           
EXTRA BED (available for Deluxe Sea view & some Superior Sea view only)
ADULT Above 12 years old 630,000/R/N include daily breakfast
CHILDREN Age: 6-11 420,000/R/N include daily breakfast
Age: 0-5 Extra Bed charge upon request
 
Condition:
*All rates in this tariff are included 10% of government tax & 5% service charges.
 
Children Policy:
*Accommodation free of charge for child less than 06 years old, sharing parent’s room and using the existing bed, 
FOC the breakfast for the first child, for the second child, the surcharge at VND 105,000/child/meal will be applied.
*Extra bed is compulsory for child from 6 – 12 years old, in case the guest refuse to set up the extra bed, the surcharge at 420,000VND/R/N will be applied.
*The baby cot is not available at the hotel.
 
Room facilities:
*Self controlled air conditional, mini bar, bathroom, room with sea view or garden view, terrace…
 
Added benefits:
*Daily breakfast at Restaurant.
*Complimentary using of beach towel & sun chair on the beach.
*Free Use of Internet at internet counter.
*Free Access of WIFI in resort area.
 
Check in / Check out time:
*Check in time: 14h00 & Check out time: 12h00
*Additional charge 50% of one-night room charge for late check-out from 12:00 until 18:00 or early check-in from 10:00 – 14:00.
*Additional charge 100% of one-night room charge for late check-out after 6:00pm or early check-in from 07:00 - 10:00 include the breakfast.
 
Transfer Services: Airport / harbor transfers (pick up/drop off) could be arranged in advance with the additional charge:
*Airport transfer: 350,000 VND/way for car 7 seats and 400,000 VND/way for car 16 seats.
*Harbor transfer: 400,000 VND/way for car 7 seats and 450,000 VND/way for car 16 seats. 
 
HIGH SEASON & PEAK SEASON
*Cancellation policy
- 70% of total amount will be charged if any cancellation made 30 days - 21 days prior to arrival date.
- Cancellation with less than 21 days in advance or non-arrival (no show), full stay charge will be applied.
*Payment :
- Full payment upon booking confirmation.
 
LOW SEASON 
*Cancellation policy
- 70% of total amount will be charged if any cancellation made 14 days - 7 days prior to arrival date.
- Cancellation with less than 7 days in advance or non-arrival (no show), full stay charge will be applied.
*Payment :
- Full payment upon booking confirmation.
Bank Account Details:
Bank: Sai Gon Thuong Tin Commercial Joint Stock Bank, Phu Quoc Branch, Viet Nam (SACOMBANK)
Beneficiary: Khong Hoang Anh (Director)
Account Number: 070037462223 (USD) or 070036870123 (VND)
Swift code/BIC:SGTTVNVX
 
Thank you and we are looking forward to your support & co-operation, should you need any further information please do not hesitate to contact us at reception through the phone number (+84) 2973 987 979 below email: cocopalmphuquoc@gmail.com
                                               Phu Quoc, 16 August 2017
                                                 Approved by: Director
 
 
                                                    Khong Hoang Anh